Blamcon Manual – Troubleshooting

The following are typical areas that may help you identify and resolve any issues you are having, including getting the PC to recognize your Blamcon device.

Common

1. Where can I find the Blamcon configuration app?

Blamcon ARC is free to download on Steam. The Advanced Remote Console manual outlines all the features and functions available.

Tracking / Cursor Movement

1. I am moving my Blamcon, but the mouse cursor doesn’t move on Windows
  • Check that your light bar is operating correctly by viewing the infrared light using a digital or phone camera
  • Check with Windows Device Manager to see if your Blamcon is showing as an additional mouse device
    • If it is absent, check the lightgun USB cable is plugged into a known working USB port
  • Check if your Blamcon is set for Gamepad mode
    • This is normal. Gamepads do not move the mouse cursor in Windows
    • You can change the settings to Mouse/Keyboard mode using Blamcon ARC
2. The mouse cursor is jumping all over the place and behaving erratically

Ensure your IR light bar configuration is installed correctly or if something interferes with the viewable IR LEDs.

A bright light source may interfere with the camera’s ability to detect the IR LEDs. It could be in the gun’s direct line of sight, like a wall sconce, or something reflecting off of a reflective surface, like a glass table or even your monitor screen. Normal room lighting should not affect the camera’s ability to see the IR LEDs.

3. The mouse cursor is a little “jittery”

You might notice when aiming that the cursor is a bit jittery, and you will not be able to hold the cursor still. This is a typical result of our natural human body movements. A lot of newer lightgun games compensate for this during gameplay. If you have games that don’t have this compensation or want a smoother experience to navigate in Windows, check out the Cursor Smoothing option in ARC.

4. The mouse cursor is tracking slowly or lagging in some games

This may also be related to the cursor smoothing setting. By default, it is enabled in the Blamcon firmware; you can check and confirm the setting using ARC. Our testing hasn’t shown any issues with cursor tracking during gameplay, but if you think it might be interfering, you can turn it off.

Calibration

1. How do I start the calibration process?

To initiate the calibration process, hold the B button while the camera is off-screen for 4 seconds, then press the trigger twice to calibrate the default calibration profile.

2. I can start calibration, but it won’t register all my shots

Calibration will not succeed if the sensor in the gun cannot see all four IR LEDs. Try using ARC Live View to determine the possible issue with your IR LED setup.  Look for possible causes:

  • The LED light bars are not installed correctly
    • Read through this document again to account for your home setup
  • Check your distance to the screen, move back or install a fisheye lens
  • Check the LEDs are powered correctly
    • USB port not supplying the correct power
    • Use a powered port or a USB port directly on the motherboard
  •  Check and adjust the lighting in the room

Recoil Issues

1. When I press the trigger, the recoil doesn’t work
  • Make sure the 12v power adapter is plugged in and switched on
    • Recoil requires a separate 12v power adapter that connects to your GX-16 cable using a barrel plug
  • Check the Recoil Mode
    •  Make sure that you haven’t disabled the recoil mode
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